Certifications

Sybrid has developed its QMS (Quality Management System), derived from an ideal blend of globally acclaimed quality standards of ISO9002 & ISO9001, COPC, and Six Sigma.

ISO Certification

By selecting key aspects of ISO9001 & ISO9002 relating directly to the BPO industry, Sybrid has successfully developed and implemented a unique hybrid model. Strict adherence to the prescribed system ensures the best quality output at all levels and divisions.

COPC Certifications

A team of highly qualified COPC Certified professionals is maintained by Sybrid at all times. This team ensures optimal compliance to COPC guidelines across all operational locations.

Six Sigma Discipline

Sybrid employs Six Sigma methodology as a building block of its Quality Management System.

A team of Six-Sigma experts implements this methodology at Sybrid as a building block of its Quality Management System. As a result, the margin of error is virtually eliminated from each task of a project. Hence, Sybrid prides itself in “doing it right the first time, every time”!

ISMS Certification

Following it’s tradition of surmounting complex challenges, Sybrid took upon itself to acquire ISMS Certification (ISO 27001) in an ambitiously short period and attained absolute success